It is my most ordinary observation that the classic reference interview (Ross, Nilsen, Radford, 2009) is oh-so-gently being muted, just ahead of its silent, head-held-high, final recessional out the main entrance of most public libraries. As of today, I suggest we do our library communities, ourselves, and our next-gen librarians, a genuine service, and simply … More An elegy to reference work
I recently participated in CFLA-FCAB’s national policy forum as one of four panelists discussing the shifting ground of intellectual freedom in Canadian libraries. I limited my perspective to public libraries. The figure below summarizes my first round of thinking on organizing public library services from the foundation of intellectual freedom values and goals. It has been updated … More Thinking about intellectual freedom & public libraries
I am just beginning the process of developing a “Public Libraries” course for next year. I will also be teaching a required course on “Information Resource Discovery” which now includes search, retrieval, information seeking and use behaviours, user needs, reference interview, managing and delivering information services. Type-of-library agnostic. In developing both courses I am meeting … More What’s happening with reference service in public libraries?
Here is the presentation I delivered last week in a workshop at the Ontario Library Association’s 2018 Super Conference. The two women who led the Save Saskatchewan Libraries Facebook campaign, Christine Freethy and Sarah Mordern, were unable to attend. I reported on my ‘take’ on their Facebook campaign, drawing on many posts from that page. You … More Fearless at #OLASC SuperConference
Related to the Saskatchewan public libraries case study I am working on is a review of current public library legislation in Canada. Though with a very particular (i.e., narrow) focus. I am looking at the legislation-in-context ONLY insofar as the provincial and territorial statutes and regulations suggest vision, values and promises for public library service … More In progress
Within my larger sabbatical project I have had a little more time to think about, and then do some digging around, on various aspects of Canada’s contemporary public libraries. I have several threads in progress all of which relate, one way or the other, to the public library as a government service. A huge topic, … More Who do Canadian public libraries serve?
I was recently in Saskatchewan talking to residents about what’s been happening to their rural and regional libraries in the aftermath of ‘The Crisis’. Yes, librarians, patrons, and library trustees liken their Provincial Government’s March 22nd decision to cut grants to regional libraries by 58% percent, to a natural disaster most especially for rural communities. … More Saskatchewan’s ‘library crisis’ legacy
Alternate title: Why does it always come back to p***? I was in Saskatchewan last week when I heard CBC’s reference to the Ottawa Public Library’s p*** story. I stopped what I was doing and went to Google to find out what was up. And then I listened in to CBC OttawaMorning’s interview with OPL’s … More Think aloud: on public libraries and the public commons
It all started with caramelized onions. This spring, I taught a special topics graduate course called Information Credibility & Trustworthiness in 21st Century. I came up with the idea earlier in the winter for three main reasons : the first and most obvious is our current socio-political context – living in Canada’s national capital, being constantly … More Not a special topic: information credibility and trustworthiness
I recently returned from #SMS2016, held for the first time outside Canada, at Goldsmiths University, London UK, a conference I have regularly attended since its earliest days as a symposium, then a full conference at Dalhousie and Ryerson universities. In a now familiar (read practiced 😉 arc I was again surprised, then spectacularly over-stimulated by … More Social Media and Society Conference 2016 #SMSociety